What they say about Chatbot Flow

Before Chatbot Flow I was manually answering about twenty messages a week — always the same questions about delivery times, sizing and returns. Now the chatbot handles all of that on its own and I've easily recovered 5 hours per week. On top of that I collected 34 email leads in 30 days without doing a thing. The ROI is obvious from the very first month.

I was worried it would be complicated to install but it literally took 3 minutes. Now the chatbot answers questions about my rates, availability and services, even in the evening when the salon is closed. Several clients told me they booked an appointment directly after getting an answer from the chatbot on a Sunday at 10pm. That's exactly what I wanted.

As an independent HR consultant, I don't have time to respond to every visitor on my site. Chatbot Flow presents my services, answers questions about my methodology and collects the contact details of qualified prospects. I signed 2 new clients this month thanks to the leads the chatbot forwarded in real time. No complicated lead magnet — just the chatbot doing its job.

We integrated Chatbot Flow on our agency site and on several client sites. Deployment is fast, the plugin installs in 2 minutes, and the chatbot starts answering as soon as the first crawl completes. What won me over is the quality of the answers: the chatbot doesn't make things up, it responds exactly using the published content. Not a single client has had a bad surprise. We recommend it systematically to our SME clients.

Our online pharmacy receives a huge number of questions about delivery times, stock and return procedures. The chatbot handles all the non-medical queries and redirects health questions to our pharmacist. Result: support ticket volume dropped by 40% in 6 weeks. The only thing I would have liked is a plan with more messages included, but the BYOK plan solves that perfectly.

We run a boutique hotel and our site gets a lot of questions about availability, services and local activities. We used to lose bookings because nobody was available to answer in the evening. Chatbot Flow now answers 24/7 using our site's information, and whenever a guest wants to book they leave their details. In the first week we recovered 3 direct bookings through the chatbot. The €12/month investment pays itself back in a few hours.

In my accountancy practice, prospects often have specific questions before booking a meeting: what documents to prepare, what are our fees for company formation, etc. I uploaded a PDF with our fee schedule and added a few text blocks with frequently asked questions. Now the chatbot qualifies prospects before they contact me — I only receive serious enquiries with a good level of intent. A real time-saver at the business development stage.

I'm a life coach and my site presents my programmes, testimonials and method. I used to rely on a standard contact form but the conversion rate was very low. Since I've had Chatbot Flow, visitors engage with the chatbot, ask questions about my programmes, and leave their details at the end of the conversation. My visitor-to-discovery-call conversion rate has increased by 60% in two months. Remarkable for a tool at €12/month.