Chatbot Flow for your restaurant or hotel
Your team is in the kitchen or on the floor? The chatbot answers questions about menus, opening hours and allergens, and captures booking requests outside service hours.
Service is in full swing. Your phone should not be ringing.
3 interruptions that undermine the quality of your service
Calls during service
At lunch or dinner, your staff are in full action. Stopping to answer "Are you open on Sunday?" damages the experience for diners already at the table.
Allergen and menu questions
Gluten, dairy, nuts: guests ask these questions before booking. Without a quick answer on your website, they choose a different restaurant.
Bookings lost out of hours
After 10 pm or on your day off, guests want to reserve a table for the weekend. Without an instant response, the request is lost or forgotten.
Uninterrupted service, zero missed bookings
What our restaurant clients report after one month
Your online presence as effective as your front-of-house
Three steps to never miss another request
Install the widget on your website
WordPress plugin or a simple copy-paste JS snippet: in 10 minutes, the chatbot is live on your site. Styled to match your restaurant's colours and branding.
Indexing your menu, prices and practical information
The chatbot reads your Menu, Hours, Directions and Reservations pages every day. You can also manually add the daily special or upcoming events (themed evenings, holiday menus).
Your guests get instant answers, you never miss a booking
The chatbot answers questions and invites interested visitors to leave their details and booking preferences. You review the requests the next morning.
What our clients say
During evening service, my team cannot pick up the phone every five minutes. Since Chatbot Flow, allergen questions, opening hours and menu queries are handled automatically. I also recovered 8 out-of-hours booking requests in the first month that I would have lost without it. My staff are less stressed and my guests get an immediate answer — even from their sofa at 11 pm.
Features built for restaurants and hospitality
Live menu & dishes
The chatbot knows your current menu and answers questions about dishes, drinks and set menus.
Allergen management
Gluten, dairy, nuts, vegetarian: the chatbot informs your guests from your online menu.
Booking request capture
Outside service hours, the chatbot collects requests (date, covers, preferences) and sends them to you by email.
Practical info on autopilot
Address, hours, transport links, parking, payment options: instant answers without picking up the phone.
Your restaurant available even outside service hours
30-day free trial, no credit card required. Data hosted in Europe, GDPR compliant. From £7/month.