Chatbot Flow for your e-commerce store
Answer product questions 24/7, guide shoppers all the way to checkout and recover abandoned carts — without hiring a single extra agent.
Visitors leaving without buying? Here's why.
3 recurring problems that cost online stores dearly
Unanswered product questions
A visitor is unsure about a size, a material or delivery times. Nobody replies. They leave. The sale goes with them.
Overwhelmed support, slow response times
Your team is buried under emails and tickets for basic questions (order tracking, returns, sizing). Response times grow, satisfaction drops.
Abandoned carts left unrecovered
70% of carts are abandoned. Without someone available immediately to address last-minute objections, those orders are lost for good.
Measurable results from the very first weeks
What our e-commerce clients report after 30 days of use
Up and running in under 10 minutes
Three steps to turn your store into a conversion machine
Install the WordPress plugin
Install Chatbot Flow from WordPress.org in one click. Enter your API key and the widget appears automatically on all your product pages, category pages and checkout.
The chatbot learns your catalogue
Our system automatically indexes your product listings, FAQ pages and terms & conditions. After the first crawl (a matter of minutes), the chatbot knows your products better than a new hire.
Your visitors are guided, your leads captured
The chatbot answers questions, addresses objections and invites hesitant visitors to leave their contact details. You receive an immediate email notification for every lead collected.
What our clients say
Before Chatbot Flow, we were losing dozens of sales every week because customers were asking about sizes or delivery times at 10 pm and getting no reply. Within three weeks, our cart abandonment rate dropped by 32% and we now collect an average of 15 qualified email addresses a day that I follow up on the next morning. The return on investment is obvious from month one. I only wish I'd installed it sooner.
Features built for e-commerce
Instant product answers
Sizes, colours, materials, availability: the chatbot responds from your product listings in real time.
Automatic lead capture
At the end of every conversation, the chatbot consistently invites visitors to leave an email to be contacted.
Immediate email alerts
You are notified the moment a lead is captured or a visitor asks a question the chatbot cannot answer.
Analytics & dashboard
Track conversations, leads collected and unanswered questions directly from your WordPress back-office.
Ready to cut your cart abandonment?
30-day free trial, no credit card required. Data hosted in Europe, GDPR compliant. From £7/month.